👋 Hello, I'm a Software Developer & System Analyst based in Thailand!

Napaphon Gulnaphim

Computer Science Graduate / Full-Stack Developer

Summary of Qualification

✓ In-depth understanding of computer systems, software and application operations, with strong ability to analyze and troubleshoot complex problems.
✓ Proficient in web development using PHP, JavaScript, Python, Node.js, and databases (MySQL, Elasticsearch).
✓ Expert in IVR systems, chatbot development, callflow design, and telecommunications architecture.
✓ Strong analytical, problem-solving, and interpersonal skills with proven project management experience.
✓ Detail-oriented, enthusiastic team player with ability to learn quickly and perform well under pressure.

Education Background

2017 - 2022

Bachelor of Science in Computer Sciences
GPA: 3.31
Pibulsongkram Rajabhat University
Senior Project: Model to Predict the Graduation Characteristics of Undergraduate Student Using Data Mining Techniques.

Work Experience

2022 - Present

System Analyst
SUN SYSTEM CORPORATION LTD.

Develop and manage IVR & voicebot systems for telecommunications clients
Design complex callflows and telephony architecture
Lead ETL pipelines and backend data engineering projects
Manage project governance and ISO quality standards implementation
Create technical documentation and system specifications

2020 - 2021

Trainee, IT-Development Department
U Info Co., Ltd.

Designed algorithms and flowcharts with team members
Produced clean and efficient code based on specifications
Analyzed, troubleshot, and upgraded existing software
Created technical documentation for reference and reporting

Certificates & Training

2021

Certified Professional Qualification Level 3 in System Design Analyst from TPQI.

2020

MikroTik Certified Network Associate (MTCNA).

2019

IC3 Global Standard 5 Digital Literacy Certification.

Awards & Achievements

2022

Received an Honorable Award for the senior project at the Outstanding Cooperative Education Contest.

2022

Won a Good Presentation Award at the 6th National Conference on Science and Technology (NCOST).

2018

Awarded a Medal for Excellent Academic Performance.

I ♥

Gaming • Rock Music • Data Mining & Machine Learning • Photography